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Shipping and Returns

Shipping & Cancellation

• Processing Time: Orders ship in 3 business days
• Delivery: Estimated 10–20 business days
• Free Shipping: On orders over $39
• Cancellations: Contact us within 24 hours if you’d like to cancel (before shipping)

 Return Policy

• If your item arrives damaged or incorrect, please contact us within 7 days with a photo (and video if possible). We’ll do our best to offer a full refund — no return needed in most cases!
• Unfortunately, we can’t accept returns due to personal reasons (e.g. change of mind).

Note: Delivery times may vary due to customs or postal delays. Thanks for your understanding!

For more details, please check our Shipping Policy and Return Policy pages.

Questions? Reach us at super@pockiflo.shop — we're happy to help!